Short stay & Airbnb management services on the Mornington Peninsula
No two properties, or owners, are quite the same, so I don’t do one size fits all. Some owners want to hand over everything and forget about it. Others just need a hand with cleaning, or someone to answer guest messages while they’re away.
Whatever the mix, I’ll shape my services around what you actually need, not the other way around.
Support that fits your property
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![A bedroom with a beige textured wall, a hanging wicker lampshade, a bed with white bedding and a pillow, and a small wooden bedside table with a seashell decoration, a remote control, and a small white device.]()
Property Management
This is the day to day running of your place: guest messages before, during and after every stay, keeping the calendar and bookings straight, helping guests check in and out smoothly, keeping an eye on pricing and occupancy, following up for reviews, and being the one who picks up the phone if something goes wrong at 10pm. In short, I handle every guest touchpoint, so you’re never the one fielding a message about the wifi password mid-dinner.
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![A house with white shingle siding and a rusted metal roof, facing the ocean during sunset or sunrise.]()
Airbnb Listing Set-up
If you’re just starting out, this covers the lot: a proper look at your property, setting up the listing itself, some styling pointers, writing the actual listing copy (the boring bit nobody enjoys), sorting your amenities, working out pricing and minimum stays, setting up your calendar, coordinating photography (this costs a little extra, and I’ve got a photographer I trust), putting together a welcome book and digital guest guide, and writing your check-in instructions.
One round of tweaks after we launch is included, because the first version is rarely the last word. The result: a listing that actually looks like your place, reads well, and pulls in the right guests from day one.
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![Close-up of a cozy corner with a beige upholstered armchair, a white and yellow plaid pillow, a mint green knitted blanket, a small wooden side table, and a plain gray wall background.]()
Cleaning & Property Presentation
A proper turnover clean between every stay: bathrooms sanitised, kitchen wiped down (appliances included, not just the surfaces you can see), floors vacuumed and mopped, dusting, mirrors done, consumables topped up, beds stripped and remade.
You can supply your own products, or I’ll bring fully stocked professional-grade cleaning gear (guest toiletries and toilet paper aren’t included in that). Either way, your place is spotless every single changeover, without you lifting a finger.
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![A neatly folded stack of six shirts in various shades of beige and cream, placed on a striped black and gray surface with horizontal blinds and a window in the background.]()
Linen & Laundry
I strip the beds, take the linen off-site, wash and dry it properly, and bring it back clean and ready for the next guest. One mobile service, one less thing on your list.
(Airbnb clients only)
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![A green bar of soap with various embossed text, placed on a small round wooden tray, with a beige textured fabric underneath.]()
Guest Supplies Management
Toiletries restocked, tea and coffee topped up, the little essentials kept up so nobody’s guest is left rummaging for sugar.
Small things, but they’re exactly what guests remember.
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![A neatly made bed with white striped sheets and pillows, next to a window with sheer curtains and brown drapes, a hanging glass light fixture, and a textured stone wall.]()
Maintenance Coordination
I do regular checks on the property, keep an eye on its condition, coordinate any maintenance through tradespeople I actually trust, handle opening and closing visits, and I’m on call if something needs urgent attention. The point is catching a problem before it becomes a one-star review, not after.
Who cleans and maintains the property?
Me and my team, cleaners and tradespeople I’ve vetted and work with regularly, with every changeover checked before the next guest walks in.
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![Modern white building with large reflective glass windows on a cloudy sky day.]()
Additional Services
Carpet and window cleaning, arranged through trusted contractors. Deep cleans, quoted based on the size of your place. And if you need compliance certification sorted, I can coordinate licensed contractors for that too (you’re still responsible for making sure your property meets the relevant legal requirements, but I’ll help you get there).
Do I need any permits or insurance?
There are short stay rules through the Mornington Peninsula Shire, and I’ll point you the right way during your assessment. I’m not a lawyer though, so it’s worth checking the fine print with your insurer too.
Quick answers
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Mt Eliza, Mornington, Mount Martha, Safety Beach and Dromana. If you’re just outside these, ask anyway, I’m happy to have a chat.
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It depends on what you need help with, so I won’t give you a generic number here. You’ll get a clear, honest quote after your free assessment, no surprises.
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I can tell you exactly what guests expect, so you're not guessing what to buy.
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Of course. Tell me the dates and I'll block them out and work everything else around you.
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Whatever suits you: after every stay, weekly, or a monthly wrap up. You'll get confirmation the same day a guest checks out that the place is cleaned, inspected and ready, with photos if anything's worth flagging. Monthly, I'll send you a clear breakdown: nights booked, occupancy, revenue, my fee, expenses, and what actually lands in your account, plus upcoming bookings and anything on the maintenance radar.
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Me and my team, cleaners and tradespeople I've vetted and work with regularly, with every changeover checked before the next guest walks in.
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I photograph it straight away, lodge the claim through the platform, and keep you in the loop the whole time. You won't hear about it three weeks later.
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There are short stay rules through the Mornington Peninsula Shire, and I'll point you the right way during your assessment. I'm not a lawyer though, so it's worth checking the fine print with your insurer too.
What clients say
Pricing
Every property’s different, so I don’t do flat, generic pricing. Get in touch and I’ll give you a proper quote based on your place and what level of help you’re after.